From October 1, 2010 to September 30, 2011, Joseph's House and Shelter in Troy, NY provided 10,055 nights of temporary shelter to 279 single adults and 87 persons in 31 families – including 45 children. The occupancy rate for the shelter was approximately 90%.

Substance abuse and mental illness represent the most frequently reported circumstances for single adults. These conditions affect 33% and 44% of the population served at the shelter respectively. About half of all persons served at the shelter had zero cash income. Just over 10% of shelter guests were employed, and about a dozen households received full public assistance benefits.

Twenty-seven percent of guests in the shelter stayed on the streets or in another shelter the night before seeking shelter with us.  Sixty percent came from another temporary circumstance such as doubling-up with family or friends, discharge from a hospital or treatment facility, or released from prison.  Less than 15% of the folks who stayed at Joseph's House had come directly from a stable source of housing.